Frequently Asked Questions

V Biz is your all-in-one platform which enables Corporate and SME (Small and Medium Enterprises) users to open, manage and transact from their V Bank Accounts. It offers unmatched convenience while allowing users perform a host of different transactions and functions on their account in the comfort of their homes and offices.

You can access the V Biz portal via the V Biz website (https://vbiz.ng/) or by typing the direct URL (https://vbiz.vfdbank.com/) in your device browser.

  • Visit the V Biz website on https://vbiz.ng/ and click Sign In
  • Input your login email, password and click Log In

If correct details are provided, you will be able to view your dashboard and perform transactions

The required detail may vary depending on your preferred registration flow. Below captures the required details for each registration option:

For Account Holders:

  • V bank corporate account
  • Company directors’ details (BVN, NIN and Email)
  • Account operators’ details (BVN, NIN and Email)
  • Phone number on bank account

For Registered Companies who want to open an account:

  • Company details (RC or BN Number and Tax Identification Number)
  • Management details (BVN, NIN and Email)
  • Account operators’ details (BVN, NIN and Email)

For users that want to register their business:

  • Proposed company name
  • Management details (BVN, NIN and Email)
  • Shareholders details (BVN, NIN and Email)
  • Directors and Shareholders signatures

You can perform the following activities on V Biz

  • View account balance
  • Make a payment
  • single payment: this allows you make payment to a single beneficiary at once
  • bulk payment: this allows you make payments to multiple beneficiaries with a single authorization
  • Save and manage beneficiaries
  • View analytics and reports
  • Generate bank statement
  • User management
  • Support activities (PIN reset, change password, etc)

There is not limit when you use the Bulk transfer feature. Simply upload your beneficiaries using the excel template and authorize once.

You can view all the users that have access and roles on your company account under User Management. The Super Admin can also perform some actions on any of the users. Some of these actions include:

  • Create new user(s)
  • Disable/enable/block users
  • Change user roles

You can assign any of the roles below to your users on V Biz

  • Initiator: this user can initiate and submit transactions. However, these transactions will only be processed after approval
  • Reviewer: this user can review transactions submitted by the Initiator. He/she cannot initiate or approve transactions
  • Viewer: this user is only able to login and see what’s happening on the platform but is unable to initiate or approve transactions
  • Approver: this user can approve transactions on the platform but cannot initiate transactions
  • Super Admin: this user can create other users and assign roles to them but cannot initiate or approve any transaction unless user also has these roles. The Super Admin role is automatically assigned to whoever initiates and completes the companies onboarding process

Yes. A single user can have more than one role based on what is assigned by the Super Admin

You will need your 4-digit PIN (set up during onboarding) and OTP (one time passcode) sent to your registered phone number to authorize a transaction

Login to V Biz and follow the steps below:

  • Click on Analytics and Reports
  • Select Request Account Statement
  • Select account and date range
  • Choose document format and submit

Statement will be sent to your registered email address

Yes you can add your multiple companies on the same portal and have access to all. To add a new company, follow the steps below:

  • Login to your V Biz
  • Select Add Company (on the top right)
  • Select how you would like to add the company
  • Follow the prompts to complete the process

You can reset your password from the V Biz login page by following the steps below

  • Click on Forgot Password on the login page
  • Input your email address and click Reset Password
  • Open the email sent to you address and click on the link/URL
  • Set up your new password and login

The only charge in using V Biz applies when you perform an interbank transfer. Each interbank transfer attracts a fee of N10 (Ten Naira Only)